Legal
Terms of Use
These terms apply to your use of the Service Street website. They are website terms only — they are not the commercial agreement that would govern a council's use of the Service Street platform.
1. Using this website
By using this website you agree to these terms. If you do not agree with them, please stop using the website. We may update these terms as the website and the product develop.
2. Informational content only
The content on this website is published to explain what Service Street does and to share general insight about local-authority traded services. It is provided for information and does not constitute legal, financial, procurement or professional advice, and it should not be relied on as the sole basis for a commercial or procurement decision. Product screens shown on this website are illustrative interfaces containing fictional example data.
3. No commercial offer
Nothing on this website is an offer capable of acceptance, a commitment to supply, or a statement of contractual service levels. Any supply of the Service Street platform would be governed by a separate written agreement, including its own data protection, security and service commitments.
4. Intellectual property
The Service Street name, brand, website design, product interface designs and written content are owned by us or licensed to us. You may view, download and print pages for your own internal, non-commercial evaluation purposes. You may not republish, resell or systematically extract content from this website without our written permission.
5. Acceptable use
You agree not to:
- use the website unlawfully or for any fraudulent purpose;
- attempt to gain unauthorised access to the website, its infrastructure or any connected system;
- introduce malicious code or attempt to disrupt or overload the website;
- submit false information, or another person's details without their permission, through our forms;
- use our forms to send unsolicited marketing, or scrape the website using automated tools in a way that degrades it for others.
Please do not include confidential council information, pupil data or other sensitive personal data in a website enquiry.
6. Third-party links
Where we link to third-party websites, we do so because the material may be useful. We do not control those websites, we are not responsible for their content, and a link is not an endorsement.
7. Availability
We aim to keep the website available and accurate, but we do not guarantee uninterrupted availability. We may change, suspend or withdraw all or part of the website, including individual pages, without notice.
8. Limitation principles
To the extent permitted by law, we are not liable for loss arising from reliance on website content, or for indirect or consequential loss arising from use of the website. Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including for death or personal injury caused by negligence, or for fraud.
9. Changes to these terms
We may revise these terms from time to time. The version published on this page applies to your use of the website at the time you use it.
10. Governing law
These terms are intended to be governed by the law of the relevant United Kingdom jurisdiction, with the courts of that jurisdiction having exclusive jurisdiction. The precise jurisdiction wording is being confirmed alongside our company registration details and will be stated here before the website is used commercially, rather than asserted inaccurately now.
11. Contacting us
Questions about these terms can be sent through our contact form.