About Service Street
Built for councils. Focused on traded services.
Service Street exists to help local authorities manage, protect and grow the services they provide to schools and other organisations.
We're building modern software around a part of local government that is commercially important, operationally complex and too often underserved by modern technology.
Council traded services
One commercial operation
Service Street platform
Services & pricing
Per-pupil, tiered, negotiated
Annual buyback
Review, renew, decline
Contracts & SLAs
Entitlements and resources
Finance
Transactions ready for export
Organisations served
- Primary schools
- Academies
- Multi-academy trusts
- Early years providers
Why we exist
A real problem. A better way forward.
Councils provide hundreds of valuable services to schools, academies and other organisations. Yet many traded-services operations still rely on legacy systems or fragmented combinations of webpages, spreadsheets, forms, email and manual processes.
Complex & manual
Traded services can involve disconnected systems, spreadsheets, forms and significant administrative work.
Revenue at risk
Without clear visibility, it becomes harder to monitor renewals, understand customer decisions and protect annual income.
A fragmented experience
Schools may need to navigate different webpages, forms and processes simply to discover, purchase and manage services.
Hard to grow
Fragmented data makes it difficult to understand service performance, identify opportunities and make informed commercial decisions.
Service Street brings traded services into one connected platform — helping councils operate more efficiently, protect revenue and deliver a simpler experience for schools.
Our approach
Purpose-built for traded services
We're not trying to build another generic CRM, accounting system or ecommerce platform. Service Street is being designed specifically around the workflows that make traded services different.
1 · Services & pricing
2 · School marketplace
3 · Orders & approvals
4 · Contracts & SLAs
5 · Annual buyback
6 · Finance
7 · Training & resources
8 · Insights & growth
Where we're going
The operating system for local government services
Our Vision
To become the commercial operating system for local government services — giving councils a modern way to sell, manage and grow the services they provide to schools and other organisations.
Our Mission
To replace fragmented traded-services processes with connected, purpose-built software that makes life easier for council teams and the organisations they serve.
Current focus
Council traded services sold to schools — pricing, purchasing, contracts, annual buyback, finance and commercial insight.
Long-term potential
The same model could extend to other external organisations and wider local-government services over time.
Built around the real workflow
Traded services aren't ordinary ecommerce
A school purchasing a council service is not the same as a consumer buying a product online.
Ordinary ecommerce
- 1Browse
- 2Add to basket
- 3Pay
- 4Done
Traded services
- 1Discover service
- 2Calculate organisation-specific price
- 3Add to annual order
- 4Enter PO number
- 5Internal approval
- 6Contract / SLA
- 7Service entitlements
- 8Finance processing
- 9Annual renewal
That's why we're building Service Street specifically for this market.
How we're building
Principles behind Service Street
Understand the user
Start with how council teams and schools actually work rather than forcing generic software around them.
Build with integrity
Be transparent about what the platform does today, what is being developed and what sits on the roadmap.
Focus on outcomes
Build features that reduce administration, improve visibility, protect revenue or create a better customer experience.
Keep improving
Use feedback from the people running traded services to continuously improve the product.
Design for the public sector
Consider accountability, accessibility, security and procurement expectations from the beginning.
Start focused. Build for more.
Starting with schools. Built for the wider opportunity.
Schools are one of the clearest examples of councils selling recurring professional and operational services to external organisations.
Today
- Councils → Schools
Expansion
- Councils → Academies
- Councils → Multi-Academy Trusts
- Councils → Early Years Providers
Long-term
- Councils → Charities
- Councils → Businesses
- Councils → Public Bodies
- Councils → Other External Organisations
The team
Building Service Street
Service Street is being built by a small founding team focused on creating modern software for a specialist public-sector problem.
Luke William
Co-Founder
Focused on product strategy, customer experience and developing Service Street around the needs of the traded-services market.
Abdul Khan
Co-Founder
Focused on technology, delivery and building the foundations for a secure, scalable Service Street platform.
Built with the people who use it
Help shape the future of traded services
We're interested in speaking with people who manage, deliver or purchase traded services across UK local government. Their experience helps ensure Service Street solves the right problems in the right way.
Talk to Our TeamPeople we'd like to hear from
- Heads of Traded Services
- Service Managers
- Commercial Teams
- Education Services Teams
- School Business Managers
- Finance Teams
- Digital & IT Teams
Let's build the future of traded services.
See how Service Street is being designed to help councils simplify operations, improve the school experience and make more informed commercial decisions.